B2B Customer Experience “Chick-Fil-A” Style
Brian Frey, guest contributor. Note: This article was produced from my podcast interview on The B2B Revenue Executive Experience, March 27, 2018. Any B2C company
Brian Frey, guest contributor. Note: This article was produced from my podcast interview on The B2B Revenue Executive Experience, March 27, 2018. Any B2C company
When sales fall short the obvious culprits get the blame: the product line is weak, prospects don’t get your value or the price is too
Reading time: less than 2 minutes Customers want value, and they want the sales rep they deal with to bring value themselves. How so? By
“When it comes to creating great customer experiences, virtually any business, start-up or nonprofit will profit from the best-insights of Dunkin’ Donuts and Chick-fil-A.” As two